Mick Phythian's Page

I believe that engagement with citizens (the customers of the government world) is the best way to improve services! Oct. 28, 2009

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I believe that engagement with citizens (the customers of the government world) is the best way to improve services!

October 28, 2009

Mick Phythian is now a member of Customer Engagement Network

October 28, 2009

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Local government ICT Manager by day

What's your interest in customer engagement?

Academic researcher by night - http://greatemancipator.com

Citzen engagement measurement

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