Barry Day's Discussions
Auditing levels of online engagement
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Started this discussion. Last reply by Mark Nicholson Mar 13.
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I would suggest looking at Eric Petersons blog on measuring enagement. The equation he produced is a good starting point for what elements would need to be included in an audit.
http://blog.webanalyticsdemystified.com/weblog/2007/10/how-to-measur...
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- Share a bit of info about yourself. (Company, background, interests etc, etc)
- Currently work for Detica, a business, technology and creative consultancy. Traditionally i've been involved in the design of digitial products and services slowly evolving into customer experience strategy and management at the product and organisational level.
Comment Wall (2 comments)
- At 9:46am on June 1, 2009,
Richard Sedley said…
- Hi Barry
Thanks for the message re. the spammer. I've banned them. I've been away for a week so if you've received anything else problematic please let me know and I'll sort it.
Have a good week
Richard
- At 1:49pm on September 25, 2008,
Richard Sedley said…
- Hi Barry
Cool pic. Feel free to explore the site. It's pretty new so you're a bit of an early adopter.
Add people as friends to make connections. It's not like Facebook where you need to know people first. As a starter let me intro you to Lucy a colleague of mine. http://customer-engagement.ning.com/profile/LucyConlan
Richard
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